Immediate payment is required upon selecting "Buy It Now" or upon checking out through the cart.
We only accept payment via U.S. PayPal accounts. PayPal allows you to pay the use of a major credit card or direct transfer from your bank accounts. We are legally required to collect sales tax in those states and localities where we maintain a physical presence. The applicable amount of sales tax charged to an order will be calculated based on the shipment destination’s state and local sales tax laws.
Thank you for shopping with us on eBay!
*** PLEASE NOTE: We do not ship on Saturdays, Sundays or holidays. Holiday and weekend days should not be considered when calculating your delivery date.
Our shipping rates are weight based and rates correspond to shipping a single item. Purchasing multiple items may result in multiple shipping charges. The shipping rates listed in your checkout page are the rates that will apply on the order. In order to fill your order as quickly as conceivable, your order will be drop shipped from the manufacturer’s warehouse directly.
STARLIT PARTNER uses FedEx to make your order shipment. We cannot deliver to PO Boxes, so please provide a physical street address for shipping. Currently, we also cannot ship orders internationally, to freight forwarders or to APO/FPO/Military addresses. All purchases intended for export outside of the U.S. will be rejected. Additionally, we also cannot ship on 3rd party shipping accounts.
For all orders over $100 via FedEx, a delivery signature is required for receipt of the product and we will only deliver to the address that you have provided on your order. If signature is required, please make sure someone will be available to sign for your package. FedEx will make a maximum of 3 delivery attempts to the address on your order and may leave a door tag after each delivery attempt which you’ll be able to use to contact FedEx to arrange pick-up of your item at the nearest FedEx Ground Station. If the item is not picked up within a certain time, they’ll ship the item back to us.
At STARLIT PARTNER, we are committed to providing our customers with the best conceivable on-line shopping experience.
This includes a commitment to excellent customer service, even after your order has been delivered.
Please feel free to submit any questions or inquiries regarding your order by sending us a message through the eBay messaging system.
Please send us a message containing the following order identifiers so we will service your request in a more efficient & timely manner:
-eBay Item Number e.g.) 12 Digit Numerical Value – 123456789123
-Your eBay Buyer ID
If you aren't satisfied with your purchase, simply return your items within 30 days of receipt.
Items must be originally sold by STARLIT PARTNER on eBay. All returns will be inspected prior to credit being issued. Items returned must be accompanied by the original packaging and the Return Packing Slip. Credit will be issued for the purchase price of the item(s) returned. We recommend that you insure the item when shipping. All return packages must be shipped the use of a service that tracks packages, such as FedEx, UPS or USPS (ask for services that have tracking options). Shipping Costs are nonrefundable unless the error lies with STARLIT PARTNER; all other instance; Buyer pays for return shipping. We cannot assume responsibility for lost shipments.
All returns should be sent to:
Return to STARLIT PARTNER
901 Canada Court
City of Industry, CA 91748
Please allow a minimum of 6 business days for us to receive, process your return and issue a refund. You’ll be notified via eBay once we’ve processed the returned product(s). We’ll credit or refund the value of the merchandise total. We’re sorry, but we don’t credit shipping costs for returned orders; unless error lies with STARLIT PARTNER. Refunds will be given in the same form of payment as the original purchase.
We are sorry but we do not have an exchange policy at this time. We ask that you purchase the new item and return the unwanted item. You may return a product within 30 days of receiving your item. Please see our Return Policy above.
Furthermore, STARLIT PARTNER invests significantly to build a well-trained service make stronger team to deliver the manufacturer-grade customer service. We do imagine those are the worthy approaches to shape STARLIT PARTNER your most trusted source of computer products.